Terms, Conditions and Returns

1. Please allow 4 working weeks for delivery. Early ordering is recommended as many of the items are made to measure so I cannot guarantee delivery times.

2. Notification of non delivery of goods must be made in writing as required by the courier/ post office.

3. I offer an unconditional 14 day approval on any item purchased.  A full refund will be given, less postage and package costs as long as the items have not been used, soiled , damaged or altered. Alternatively you are welcome to exchange the item.

4. Special orders made to customers measurements and individual specifications are ordered on the understanding they cannot be returned.

5. Incorrect fit on made to measure items will be replaced if it is our error. If due to incorrect measurements given by the customer, a charge may be incurred for alterations.

6. Payment is by cheque, postal order or bankers draft made payable to, 'Shetland Showing Tack', or by Credit or Debit Card.

7. All the prices are correct at the time of listing, but we reserve the right to alter the prices at any time deemed necessary.

8. Postage rates:

A. Saddle pad, with, or without girth £10.50.

B. Saddle pad, girth, bridle /leathers, or equivalent £12.50.

C. Numnah and small items £3.00.

D. Worldwide shipping, is based on order size and weight. I am happy to arrange shipment, please ask.

9. Deliveries usually have to be signed for, so please ensure their is someone present at the delivery address.

If you have anything you want to discuss please do not hesitate contacting me on 07949 125195  9am - 10pm  7 days.